Eligibility:

Client Relationship Management:

• Serve as the main point of contact for clients, ensuring clear and effective communication.
• Build and maintain strong, long-lasting client relationships through trust and superior service.

Project Coordination:

• Collaborate with internal teams (designers, developers, and strategists) to deliver creative solutions that meet client goals.
• Ensure all project deadlines are met, and client feedback is incorporated effectively.
• Create and maintain project timelines, budgets, and progress reports.

Strategic Guidance:

• Understand client objectives and provide strategic input to enhance project outcomes.
• Identify upselling opportunities and propose additional services to clients.

Problem Resolution:

• Address and resolve client concerns promptly and professionally.
• Serve as a mediator between clients and the creative team to manage expectations.

Reporting and Documentation:

• Prepare and present performance reports and metrics to clients.
• Maintain accurate records of all client interactions and project details.